Circuit City's Staff Cuts Helped Drive Away Shoppers
The Record, Bergen County, NJ › January 14, 2008
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Summary
NEW YORK Corporate leaders who think they can slash expenses without customers noticing might want to give Circuit City Stores Inc.'s top brass a call. The electronics retailer is living the nightmare of cost-cutting gone bad.
The Richmond, Va.-based company has been in a downward spiral since it announced last spring that it would lay off thousands of experienced workers it candidly said it could replace with cheaper new hires.See the full content of this document
Extract
Circuit City's Staff Cuts Helped Drive Away Shoppers
Too bad that service matters in that corner of the retail market. Shoppers quickly noticed and fled leaving Circuit City's sales and profits plunging. Its same-store holi...
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